Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alana Brown

San Antonio

Summary

Resourceful Food and Beverage Server known for outstanding conflict resolution and menu knowledge. Experience in addressing customer inquiries and maintaining sanitation standards, ready to contribute to a high-performing team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Peter Piper Pizza Inc
San Antonio
04.2025 - 10.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Maintained cleanliness of dining area and utensils.
  • Collaborated with kitchen staff to ensure smooth operations.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.
  • Supported team members during peak service hours actively.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Food and Beverage Server

Canes Chicken Fingers
San Antonio
08.2024 - 03.2025
  • Collaborated with kitchen staff to ensure smooth operations.
  • Addressed customer inquiries and resolved concerns effectively.
  • Provided exceptional service to high volume of daily customers.
  • Followed proper sanitation standards when handling food and beverage items.

Food and Beverage Server

Typhoon Texas Waterpark
Austin
04.2023 - 06.2024
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees on restaurant procedures and plating techniques.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Online School
San Antonio, TX
05-2025

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Conflict resolution
  • Menu knowledge
  • Sanitation standards
  • Time management
  • POS system operation
  • Sales strategy
  • Food safety

Certification

Texas alcoholic beverage commission 

Languages

English
Native/ Bilingual

Timeline

Food and Beverage Server

Peter Piper Pizza Inc
04.2025 - 10.2025

Food and Beverage Server

Canes Chicken Fingers
08.2024 - 03.2025

Food and Beverage Server

Typhoon Texas Waterpark
04.2023 - 06.2024

High School Diploma -

Online School
Alana Brown