Alana Daniel
O'Fallon,MO
Summary
Organized and dedicated Administrative Assistant with track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Demonstrates a self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Communications Clerk
St. Luke's Rehabilitation Hospital
06.2023 - Current
- Enhanced communication efficiency by managing and routing incoming calls to appropriate personnel.
- Improved visitor satisfaction with timely and accurate information dissemination.
- Demonstrated office operations by performing various clerical tasks such as data entry, copying, and scanning.
Key Holder
Uptown Cheapskate
06.2021 - 06.2023
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Managed and used a cash register to check out customers' items.
- Routinely opened and closed the store.
Courtesy Clerk
Dierbergs Markets
08.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Assisted customers in locating merchandise around the store
- Performed cleaning duty during the COVID-19 pandemic.
Education
Associate of Applied Science - Biotechnology
Saint Louis Community College
St Louis, MO05.2025
Biological Sciences
Lindenwood University
Saint Charles, MOHigh School Diploma -
McCluer North High School
Florissant, MO05.2022
Skills
- Computer Proficiency
- Public Speaking
- Email Management
- Confidentiality
- File Management
- Critical Thinking
Timeline
Communications Clerk
St. Luke's Rehabilitation Hospital
06.2023 - Current
Key Holder
Uptown Cheapskate
06.2021 - 06.2023
Courtesy Clerk
Dierbergs Markets
08.2020 - 05.2021
Associate of Applied Science - Biotechnology
Saint Louis Community College
Biological Sciences
Lindenwood University
High School Diploma -
McCluer North High School
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