Administrative Assistant
Open To Work
Alana Farnham
UC Health Emergency Room
Loveland,CO
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Location Preference
On-SiteRemoteHybrid
Location:
Loveland, CO, US
Open to relocation:
Yes
Minimum Desired Compensation
$50000/yr
1
Language
1
Certification
19
Years of experience
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Work History
Patient Access Representative
1 Year 10 Months- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Conducted patient intake interviews, recording and documenting relevant information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
Licensed Client Relations Professional
5 Months- Customer account management
- Maintain multiple spreadsheets within Excel and Google sheets
- Maintain multiple EDMS's
- Communicate and educate clientele
- Track and report account activity
- Provide reports for management, coordinating departments and clients
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Licensed Insurance Consultant and Producer
1 Year 2 Months- Customer account management
- Insurance and financial product knowledge education for clients
- Advising
- Sales
Receptionist/ Administrative Assistant
4 Years- Maintain filing system
- Maintain multiple EDMS's; State & County Probation, Colorado DMV, etc
- Monitor UA's and BA's ; report results to multiple agencies
- Track and create reports of state probation funding disbursement
- Create and provide required documentation between several agencies and personnel
- Track client activity and report to appropriate personnel/agencies
- Provide correct and accurate documentation for clients, probation, and any and all judicial systems involved, case specific
- Requesting and providing police reports, criminal history reports etc
- From coordinating agencies and processing accordingly
Administrative Assistant
4 Years 6 Months- Customer Service; assisting over the phone, in person and via email and correspond with insurance companies on their behalf
- Acquiring and tracking accurate permitting for projects within the governing municipality
- Educate all staff on all relevant codes and requirements
- Maintain several filing systems, creating labeling, tracking systems, update with necessary notes, pictures, paperwork, etc
- Coordinate with multiple departments to track and ensure successful project flow and completion
- Translate measurements into supply orders
- Create and edit estimates, material orders, and labor orders
- Track labor and material costs and report accordingly
- Price material inventory
- Assist employees with software education
- Assist management
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Bartender/Server
1 Year- Greet customers with a friendly and welcoming attitude
- Create an atmosphere of enjoyment
- Mix and serve drinks
- Take food and drink orders
- Communicate and work effectively with staff and management
Server/Trainer
6 Years- Same description as above
- Train new employees on company policies, job skills and computer systems
Education
Certificate - Esthetics
- Honor Roll [Semester and Year]
Skills
Microsoft Word
Excel
Powerpoint
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Organized
Multitasker
Attention to detail
Resourceful
Excellent Communication
Written skills
Verbal skills
Work well under pressure
Busy environment
Time sensitive situations
Conflict resolution
Quick learner
References
- Summer Woodward, DNP, APRN, FNC-C, 970-203-1363
- Alyssa Benson, Owner/ Operator at A.B. Consulting & Media, 970-820-7764
- Anne Gleditsch, Owner, A New Perspective Counseling Center, 970-461-0978
- Shawna Queen, Manager, Henry's, 970-222-1214
Certification
- Life, Health, Fire and Casualty Licensed; Colorado, Wyoming, Nebraska and Arizona
Volunteer experience
Served as a Victims Advocate with Alternatives to Violence -2016-2016
Events over the years ; Life For the Innocent, local church and schools
Languages
English
Timeline
Patient Access Representative
UC Health Emergency Room
01.2025 - CurrentRead More
Licensed Client Relations Professional
TW Retirement Strategies, LLC
07.2024 - 12.2024Read More
Licensed Insurance Consultant and Producer
Jamie Hill State Farm
05.2023 - 07.2024Read More
Receptionist/ Administrative Assistant
A New Perspective Counseling Center
01.2020 - 01.2024Read More
Administrative Assistant
Capitol Roofing Inc.
05.2015 - 11.2019Read More
Bartender/Server
Cactus Grille
01.2014 - 01.2015Read More
Server/Trainer
Rock Bottom Brewery
01.2008 - 01.2014Read More
Hair Dynamics
Certificate from Esthetics
Read More