Alana Flood

- Specialized in talent acquisition for pharmaceutical/biotech companies globally.
- Expertise in Contingency, Retained/Executive Search, and Contract placements.
- Focused on diverse roles in development, operations, and manufacturing, spanning Analytical, CMC, Formulations, Manufacturing, Pharmacology/Toxicology, Quality Control, and Translational Science.
- Proven track record in completing challenging searches within a competitive, candidate-driven marketplace.
- Emphasized industry reputation, professionalism, discretion, responsiveness, and trust.
- Managed end-to-end interview and negotiation processes for optimal candidate selection.
- Established successful relationships with external recruiters and agencies.
- Collaborated with HR leadership on candidate salary expectations.
- Conducted comprehensive phone interviews to assess applicants' qualifications.
- Efficiently located top talent, reducing the timeframe from search to hire.

- Delivered foundational IT support to non-technical staff within the business.
- Provided on-call support for critical issues, ensuring timely resolution.
- Actively participated in incentive programs and contests aimed at achieving production goals.
- Evaluated and addressed incoming sales leads and technical support assistance requests.
- Managed call flow efficiently, addressing the technical support needs of customers.
- Activated accounts for clients seeking new services.
- Conducted research to effectively address and resolve customer concerns.

- Facilitated cognitive-behavioral programs for offenders in a group setting.
- Collaborated with offenders to engage them in case planning, addressing legal, substance abuse, mental health, employment, and personal challenges.
- Established and maintained relationships with employment and community contacts.
- Provided counseling to adult felony offenders, addressing a range of issues including legal matters, substance abuse, mental health, and employment.
- Organized office schedules and fostered relationships with necessary agency contacts.
- Conducted statistical analysis by developing, updating, and maintaining statistical and related records and reports.
- Managed phone calls concerning clients, addressed complaints, and responded to requests for information on 120 offenders, including referrals to appropriate community agencies and organizations.

- Managed a caseload of 20 offenders within an all-male Department of Corrections work-release program.
- Facilitated successful reintegration into society by assessing clients' risk and needs using evaluation instruments such as ASUS-r, LSI-r, and BESI.
- Developed Individual Service Plans targeting criminogenic needs based on assessment results.
- Maintained comprehensive documentation, including bi-weekly case notes, progress reports, budget sheets, closing summaries, and discharge plans.
- Facilitated and documented group sessions covering reasoning and rehabilitation, employment readiness, and other evidence-based curriculum.
- Exercised discretion and judgment, implementing agency disciplinary procedures, recommending program terminations, coordinating returns to custody, and completing all related paperwork and incident reports.

- Implemented positive reinforcement methods to promote good behaviors.
- Presented case history material for review and discussions with fellow staff members.
- Guided youth through the emancipation planning process.
- Maintained daily records of children's individual activities, behaviors, and schedules.
- Developed and implemented developmentally-appropriate curriculum addressing various learning styles.
- Utilized a variety of materials for children to explore and manipulate in learning activities and imaginative play.
- Identified warning signs of emotional and developmental problems in children and adolescents with care and precision.