Dedicated professional with a strong focus on enhancing patient satisfaction through effective communication and teamwork. Proven ability to maintain high standards and streamline operations to imp
Overview
5
5
years of professional experience
Work History
Housekeeper
IHG Hotels & Resorts
Fort Hood
02.2022 - 08.2024
Cleaned and maintained guest rooms to ensure pristine conditions.
Replenished supplies and amenities to enhance guest satisfaction.
Collaborated with team members to streamline housekeeping operations.
Assisted with training new staff on cleaning procedures and standards.
Interacted pleasantly with clients and guests when performing daily duties.
Assistant Manager
SUBWAY®Restaurants
Killeen
06.2019 - 01.2022
Developed and delivered training on food preparation and safety standards to new team members, ensuring compliance and quality.
Assessed and addressed customer needs promptly and efficiently, enhancing overall service experience.
Demonstrated respect, empathy, understanding, and compassion as a role model for participants.
Collaborated with diverse coworkers to achieve shared goals and resolve product and service issues.
Education
Associate of Applied Science - Radiological Technology
Temple College
Temple, TX
05-2029
High School Diploma -
Robert M. Shoemaker High School
Killeen
05-2020
Skills
Time management
Customer-oriented
Hardworking
Equipment maintenance
Customer service
Team collaboration
Effective communication
Lifelong learner
Timeline
Housekeeper
IHG Hotels & Resorts
02.2022 - 08.2024
Assistant Manager
SUBWAY®Restaurants
06.2019 - 01.2022
Associate of Applied Science - Radiological Technology