Summary
Overview
Work History
Education
Skills
Timeline
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Alana Garcia-Ramos

Summary

Dedicated professional with a strong focus on enhancing patient satisfaction through effective communication and teamwork. Proven ability to maintain high standards and streamline operations to imp

Overview

5
5
years of professional experience

Work History

Housekeeper

IHG Hotels & Resorts
Fort Hood
02.2022 - 08.2024
  • Cleaned and maintained guest rooms to ensure pristine conditions.
  • Replenished supplies and amenities to enhance guest satisfaction.
  • Collaborated with team members to streamline housekeeping operations.
  • Assisted with training new staff on cleaning procedures and standards.
  • Interacted pleasantly with clients and guests when performing daily duties.

Assistant Manager

SUBWAY®Restaurants
Killeen
06.2019 - 01.2022
  • Developed and delivered training on food preparation and safety standards to new team members, ensuring compliance and quality.
  • Assessed and addressed customer needs promptly and efficiently, enhancing overall service experience.
  • Demonstrated respect, empathy, understanding, and compassion as a role model for participants.
  • Collaborated with diverse coworkers to achieve shared goals and resolve product and service issues.

Education

Associate of Applied Science - Radiological Technology

Temple College
Temple, TX
05-2029

High School Diploma -

Robert M. Shoemaker High School
Killeen
05-2020

Skills

  • Time management
  • Customer-oriented
  • Hardworking
  • Equipment maintenance
  • Customer service
  • Team collaboration
  • Effective communication
  • Lifelong learner

Timeline

Housekeeper

IHG Hotels & Resorts
02.2022 - 08.2024

Assistant Manager

SUBWAY®Restaurants
06.2019 - 01.2022

Associate of Applied Science - Radiological Technology

Temple College

High School Diploma -

Robert M. Shoemaker High School
Alana Garcia-Ramos