Alana Gray
Riverhead,NY
Summary
Dynamic Crew Trainer at Wendy's with a proven tr
Offering strong leadership and communication skills, eager to learn and grow in collaborative environment. Contributes to understanding of training principles and team dynamics, delivering practical solutions and support. Ready to use and develop organizational and teamwork skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Wendy's
02.2022 - Current
- Trained new crew members on operational procedures and customer service standards.
- Monitored daily performance to ensure compliance with health and safety regulations.
- Implemented training programs that improved team efficiency and service speed.
- Provided ongoing feedback and support to enhance employee skills and morale.
- Assisted management in maintaining high standards of food quality and cleanliness.
- Engaged with customers to resolve issues, ensuring a positive dining experience.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Eastport South Manor Jr/Sr High School
Manorville, NYSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Decision-making
- Cleaning and sanitation
- Role modeling
- Complaint resolution
- Dress code enforcement
Timeline
Crew Trainer
Wendy's
02.2022 - Current
High School Diploma -
Eastport South Manor Jr/Sr High School