Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alana Heredia

San Jose

Summary

Hard-working employee who thrives in fast-paced, high-pressure settings while delivering friendly, efficient service. ASL-proficient with strong public-speaking and teamwork skills. Balances work and academics successfully, holding a high-school diploma and an Associate's degree in Liberal Arts.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Academic Tutor

self employed
01.2024 - 06.2025
  • Aiding elementary and middle school children in English and math.

Customer Service/Food Service

ubatuba acai
09.2024 - 03.2025
  • Worked pro-actively within a fast paced food service environment.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas

Education

Associate's degree - Liberal Arts & Sciences

College of the Canyons
Stevenson Ranch, CA
06.2025

High School Diploma -

Academy of The Canyons
Santa Clarita, CA

Skills

  • Sales
  • Communication skills
  • American Sign Language
  • Organizational skills
  • Bilingual
  • Kitchen Experience
  • Retail sales
  • Patience
  • Writing Skills
  • Customer service
  • Tutoring
  • Public Speaking
  • Food preparation
  • Flexible schedule

Certification

  • BLS Certification
  • Food Handler Certification

Timeline

Customer Service/Food Service

ubatuba acai
09.2024 - 03.2025

Academic Tutor

self employed
01.2024 - 06.2025

Associate's degree - Liberal Arts & Sciences

College of the Canyons

High School Diploma -

Academy of The Canyons