Alana Miller
Wichita Falls,TX
Summary
I am engaging and professional with a proven track record in customer service and team collaboration, at companies like Family Dollar and Dollar General. I was proficient in currency counting and making positive customer interactions, demonstrating exceptional professionalism and empathy. I am also skilled in creating supportive environments, both in retail and child care/teaching settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Dollar General
Iowa Park, TX
06.2020 - 02.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Processed efficient and accurate cash, check, debit and credit card payments.
Cashier
Family Dollar
Wichita Falls, TX
05.2019 - 02.2020
- Adhered to social distancing protocols and wore mask or face shield.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer questions and provided store information.
- Delivered customer service to patrons using active listening and engagement skills.
Substitute Dance Instructor
In Sync Dance Studio
Marlow, OK
08.2016 - 05.2017
- Encouraged students to strive for excellence while maintaining a positive attitude.
- Explain and teach choreography from lead teacher.
- Monitored progress of each student throughout the class duration.
- Ensured safe learning environment by adhering to studio policies and procedures.
- Maintained accurate attendance records for each class session.
- Planned choreography for group performances and recitals.
Nursery Assistant
Eternal life church
Marlow, OK
03.2013 - 07.2015
- Communicated with parents or guardians about daily activities and behaviors.
- Utilized effective problem solving techniques when dealing with difficult situations.
- Maintained organized and clean classroom and play areas.
- Prepared snacks and meals for the nursery children according to dietary requirements.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Education
Bachelor of Science - Animal Science
Husson University
Bangor, ME05-2028
High School Diploma -
Homeschooled
Duncan, OK05-2018
Skills
- Currency counting
- Credit and cash transactions
- Work ethic and integrity
- Customer assistance
- Professionalism and courtesy
- Team collaboration
- Complex Problem-solving
- Organization
- Patience and empathy
- Toddler care experience
- Language skills
Affiliations
I enjoy crafting as well as the outdoors.
Certification
- Drivers license
- CPR certificate
Languages
English
Native/ Bilingual
American Sign Langage
Professional
References
References available upon request.
Timeline
Cashier
Dollar General
06.2020 - 02.2021
Cashier
Family Dollar
05.2019 - 02.2020
Substitute Dance Instructor
In Sync Dance Studio
08.2016 - 05.2017
Nursery Assistant
Eternal life church
03.2013 - 07.2015
Bachelor of Science - Animal Science
Husson University
High School Diploma -
Homeschooled