Summary
Overview
Work History
Education
Skills
References
Timeline
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Alana Nielsen

Kansas City,MO

Summary

Diligent and hardworking professional dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about animal health, behaviors and care of several species.

Overview

4
4
years of professional experience

Work History

To-Go Server

Dynamite Sushi
Hudson, NH
09.2020 - 07.2024
  • Maintained accuracy while handling payments, giving change and printing receipts to customers
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with the menu
  • Assisted in food preparations and restocking supplies around the restaurant
  • Communicated with customers over the phone to place their orders on a POS system
  • Assisted with waitressing during rush hours while still completing to-go orders and side tasks
  • Helped create a friendly and connected environment for customers and staff.
  • Assisted guests with selecting food items based on dietary needs or preferences.

Animal Care Coordinator

Lowell Road Veterinary Center
Hudson, NH
05.2021 - 08.2022
  • Maintained safety and security of every animal to prevent injuries from other animals or environmental hazards
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns
  • Assisted veterinary technicians with their appointments and restraining animals, intubating animals, vaccinating, giving subcutaneous fluids, physical therapy and rehabilitation, drawing blood, cleaning surgical equipment, running heartworm tests, and more
  • Helped receptionists when there was a rush or if there was a staff shortage with their daily tasks.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Cleaned and sterilized exam rooms between appointments.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.

Education

Bachelor of Science - Biology

Park University
Kansas City, MO

High School Diploma -

Alvirne High School
Hudson, NH
06-2023

Skills

  • Restaurant industry expertise
  • Sanitizing and cleaning
  • Strong client relations
  • Safety awareness
  • Quality control
  • Guest service
  • PPE Use
  • Customer Service
  • Planning
  • Working collaboratively
  • Animal Care
  • Restraining animals
  • Administering animal medication
  • Nutritious feeding
  • Exercising and playing
  • Friendly, positive attitude
  • Data management
  • Work ethic
  • Reception Work
  • Knowledge of Avimark
  • Kennel Experience
  • Veterinary Assistant
  • Animal Handling

References

References available upon request.

Timeline

Animal Care Coordinator

Lowell Road Veterinary Center
05.2021 - 08.2022

To-Go Server

Dynamite Sushi
09.2020 - 07.2024

Bachelor of Science - Biology

Park University

High School Diploma -

Alvirne High School
Alana Nielsen