Alana Reza
Alameda,CA
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Alameda High School
Alameda06-2025
Skills
- Time management
- Team player
- Professional demeanor
- Friendly
- Attention to detail
- Adaptive and creative
- Decision-making
- Clear communication
- Team collaboration
Languages
English
Spanish
Interests
- Gym Workouts
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Barista
Starbucks
10.2023 - Current
High School Diploma -
Alameda High School
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