Alana Richardson
New Orleans,LA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
8
8
years of professional experience
Work History
Physical Therapy Rehabilitation Tech
MTS Physical Therapy and Wellness
Lafayette, LA
10.2022 - Current
- Assisted Physical Therapists in preparing treatment rooms, setting up equipment and providing supplies when necessary.
- Provided support to Physical Therapists during treatments by providing assistance with mobilization devices, positioning patients on tables or beds.
- Assisted with scheduling meetings between patients and physical therapists according to established protocols.
- Prepared new patient charts with required documentation and updated existing files as needed.
- Processed payments through credit card machines or other electronic payment systems as required.
- Verified insurance coverage and copayments for treatments.
CEO
A College Girl Wardrobe
New Orleans, LA
03.2021 - Current
- Analyzed market trends and consumer feedback to inform decisions about product development strategies.
- Created a budget to manage costs associated with production and distribution of apparel items.
- Established relationships with vendors to secure high-quality materials at competitive prices.
- Oversaw design process for new product lines and collections.
- Managed daily operations of the business, including customer service, inventory management, and employee relations.
Brand Rep
Acadiana Mall
New Orleans, LA
03.2022 - 05.2022
- Cultivated relationships with potential customers through direct marketing activities.
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Pacsun In Lakeside Shopping Center
New Orleans, LA
11.2019 - 07.2020
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
Camp Counselor
Excite All Stars
New Orleans, LA
06.2016 - 06.2019
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Assisted in developing weekly lesson plans for various age groups.
Education
Graduated -
De La Salle High School
05.2020
Some College (No Degree) - Kinesiology:Pre-Professional Studies; Minor PR
The University of Louisiana At Lafayette
Lafayette, LASkills
- Appointment Setting
- Patient Scheduling
- Billing support
- Medical Terminology
- HIPAA Compliance
- Telephone Etiquette
- Workflow Optimization
- Microsoft Office
- Organizational Skills
- Interpersonal Skills
- Team Collaboration
- Calendar and Appointment Management
- Excellent Communication
- Time Management
- Basic Life Support for Health Care Providers (BLS)
- Collaboration and Teamwork
- Team building
- Time management abilities
Volunteer Experience
- 05/01/22, Present, Food Sorter, New Orleans, LA, Second Harvest, 4
- 08/01/17, 05/01/20, Student Athletic Trainer, De La Salle Highschool, De La Salle Athletics, Grade 7, 8, 9, 10, 11, 12, 9, 22, Volleyball, Basketball, Softball, Baseball, Football, Track and Field, and Soccer.
- 08/01/17, 05/01/20, Team Member, De La Salle Highschool, No Place for Hate, Grade 8, 9, 10, 11, 12, 2, 5, Created an environment free of hate and full of social awareness.
- 01/01/14, 05/01/20, Student Teacher, HouseHold Of Faith Church, HouseHold Of Faith Youth Ministry, Grade 6, 7, 3, 9
Timeline
Physical Therapy Rehabilitation Tech
MTS Physical Therapy and Wellness
10.2022 - Current
Brand Rep
Acadiana Mall
03.2022 - 05.2022
CEO
A College Girl Wardrobe
03.2021 - Current
Sales Associate
Pacsun In Lakeside Shopping Center
11.2019 - 07.2020
Camp Counselor
Excite All Stars
06.2016 - 06.2019
Graduated -
De La Salle High School
Some College (No Degree) - Kinesiology:Pre-Professional Studies; Minor PR
The University of Louisiana At Lafayette
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