Alana Thomas
St. Louis,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CLOSING ASSISTANT
SECURED LAND TRANSFERS D/B/A US TITLE
St. Louis, MO
04.2016 - Current
- Manages processing transaction timing requirements with an average of 50-100 files processed/closed monthly.
- Facilitated successful remote training of new employees
- Successfully managed workload and offered assistance to other offices in need.
- Reviewed and compiled closing documents with a focus on accuracy.
- Maintained strong communication and coordination among underwriters, processors, attorneys, real estate agents, buyers sellers and lenders throughout the entire closing process.
- Evaluated title commitments, surveys, and other transaction-related documentation to ensure accuracy and compliance.
- Assisted customers with any questions or concerns regarding their loan process.
BEAUTY ADVISOR
DILLARDS- LANCOME
04.2015 - 09.2015
- Utilized outstanding customer service skills to attract and retain clients
- Enables clients to confidently navigate and utilize Lancôme products through personalized instruction.
- Delivered customized product suggestions tailored to individual preferences and requirements.
- Supported the development of new beauty products and services.
- Showcased expertise in applying different types of makeup including eyeshadow, eyeliner,
mascara, blush and lipstick.
Skills
- Microsoft Office Proficiency
- Dedicated Team Player
- Microsoft Teams
- Type 30 WPM
- Multitasking in fast pace environments
- Client Communication
- File Management
- Deadline Adherence
- Contract Review
- Application Review
Communication Skills
Absorbing, sharing, and understanding information., Respecting others points of view through engagement and interest., Follows all applicable policies and procedures while using company systems proficiently.
Certification
- Missouri Notary Public
- Missouri Producers License
References
References available upon request.
Timeline
CLOSING ASSISTANT
SECURED LAND TRANSFERS D/B/A US TITLE
04.2016 - Current
BEAUTY ADVISOR
DILLARDS- LANCOME
04.2015 - 09.2015