Detail-oriented administrative assistant with a focus on effective communication and time management. Experienced in coordinating patient schedules and enhancing workflow across departments. Dedicated to fostering a collaborative environment that supports clinical staff and management.
Overview
21
21
years of professional experience
Work History
Administrative Assistant of Nursing
PAM Rehabilitation Hospital
Jupiter, FL
11.2024 - Current
Organized and maintained efficient office operations, supporting clinical staff and management.
Coordinated patient scheduling and appointments, enhancing workflow efficiency across departments.
Managed communications between healthcare teams, ensuring timely information exchange for patient care.
Developed and implemented filing systems, improving document retrieval processes for administrative staff.
Trained new administrative personnel on hospital procedures and software applications to ensure compliance.
Oversaw inventory management of office supplies, optimizing procurement processes to reduce costs.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed filing system, entered data and completed other clerical tasks.
Manager
Popstroke
Port Saint Lucie
06.2022 - 07.2024
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Scheduler/ Team Lead
Cheddars Stratch Kitchen
Port Saint Lucie, FL
04.2016 - 06.2022
Developed and maintained efficient scheduling systems to optimize staff assignments and coverage.
Coordinated communication between management and team members regarding scheduling changes and updates.
Streamlined scheduling processes to improve operational efficiency and reduce conflicts among staff schedules.
Mentored junior schedulers on best practices for using scheduling software and managing timelines effectively.
Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
Manager
Olive Garden
Port Saint Lucie, FL
08.2005 - 08.2016
Led team in achieving high customer satisfaction through effective service training and performance management.
Developed and implemented operational strategies to enhance efficiency across restaurant operations.
Collaborated with kitchen staff to streamline food preparation processes, reducing wait times for guests.
Managed inventory control systems, ensuring optimal stock levels and minimizing waste.
Trained and mentored new managers, fostering leadership skills and promoting a positive work environment.
Oversaw budgeting processes, managing costs while maintaining quality service standards.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Certified Nursing Assistant/Administrative Assistant at War Memorial HospitalCertified Nursing Assistant/Administrative Assistant at War Memorial Hospital
Administrative Support Assistant to the Dean, School of Nursing and Health Professions at MURRAY STATE UNIVERSITYAdministrative Support Assistant to the Dean, School of Nursing and Health Professions at MURRAY STATE UNIVERSITY
Nursing Administrative Assistant at Friedwald Center For Rehabilitation and NursingNursing Administrative Assistant at Friedwald Center For Rehabilitation and Nursing