Alana Wise
Oversee daily operations of a seafood shop, ensuring excellent customer service, high-quality food preparation, efficient business operations, and team management. Responsible for managing both front-of-house and back-of-house operations while maintaining food safety standards and a positive customer experience.
Work History
General Manager
10 Years 5 MonthsManage daily business operations to ensure smooth and efficient workflow.
Provide excellent customer service, handle customer concerns, and resolve issues professionally.
Oversee seafood preparation, food handling, portioning, packaging, and product quality.
Supervise, train, and manage employees, including scheduling and delegating responsibilities.
Monitor inventory, order supplies, track product usage, and manage stock levels.
Maintain food safety, sanitation, cleanliness, and health department standards.
Handle office and administrative duties, including paperwork, reports, recordkeeping, and daily documentation.
Assist with payroll, employee scheduling, and timekeeping.
Monitor sales, cash handling, and daily business transactions.
Ensure employees follow company policies, procedures, and operational standards.
Maintain organization and efficiency throughout the store.