Overview
Work History
Education
Skills
Leadership
Timeline
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Alana DeBlanc

Katy,TX

Overview

4
4
years of professional experience

Work History

Barista

TomNToms
Katy, Texas
05.2023 - Current
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained 3 new baristas on company policies and procedures regarding food and drink handling safety standards, resulting in a 30% increase in productivity.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Jewelry Business Owner

Urbanxjewelry
06.2020 - Current
  • Founded and managed a successful jewelry business, overseeing all aspects of operations including design, production, marketing, and sales.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Ensured 100% customer satisfaction by providing personalized service, promptly addressing inquiries and concerns, and fostering a welcoming shopping experience.
  • Participated as a vendor at the Montrose Market in Houston, Texas multiple times to promote my business and drive sales.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Education

BBA - Supply Chain Major

Howard University
Washington, DC
05-2027

High School Diploma -

Cinco Ranch High School
Katy, TX
05-2023

Skills

  • Employee Training
  • Customer Service
  • Project Management
  • Business Development
  • Financial Management
  • Business Administration
  • Sales performance
  • Excel proficient
  • Leadership
  • Business Marketing
  • Social media marketing
  • E-commerce proficiency

Leadership

School of Business 21 CAP Program 

  • Conducted 3+engaging presentations with team members covering a range of business subjects to sizable audiences, refining abilities in public speaking and advancing overall professional growth.
  • Drove improved team dynamics and enhanced professional development as a key member of the 'Seeing Green' team sponsored by Deloitte.
  • Worked closely with the Deloitte team, receiving mentorship that enhanced my understanding of industry best practices and professional standards.

Timeline

Barista

TomNToms
05.2023 - Current

Jewelry Business Owner

Urbanxjewelry
06.2020 - Current

BBA - Supply Chain Major

Howard University

High School Diploma -

Cinco Ranch High School

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Alana DeBlanc