Alanah Youngman

Overall patient coordinator, authorization for all procedures within office or in outpatient facility. I coordinate for both Plastic and Neuro surgery currently. I have three in office surgeons and a full staff that I help to support. I make outbound calls for referrals and schedule many appointments for both teams. I Maintain organization for any clinical documents inbound.

Greeted visitors and customers upon arrival, offered assistance, and answered questions pertaining to the associates they will make visits with. Handled sensitive information with discretion, maintaining client confidentiality at all times.

Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops. Kept up on up to date trends and cosmetic information pertaining to new materials. Assisted in training staff/clients on cosmetics and usage. Provided a hygienic atmosphere for clients entering the salon.

As a consultant we are known to help the client build a relationship with makeup and skincare. We have to know the ends and outs of all product. I do freelance cosmetics with

clients and hold national ranked events at our counter. We have goals to obtain daily and quotas to work with.

Being a Lancome advisor we get yearly training on how to lead our associates and how to properly connect with guests at the counter.