Alanah Jolee Taylor
Yuma,AZ
Summary
A reliable and responsible individual with patients and great communication skills. Highly motivated to accomplish completing of assigned tasks. Great multi-tasker while providing outstanding customer service. Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
Home Goods
07.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Beauty Consultant
Target
10.2022 - 01.2023
- Observe to quickly understand whether a guest needs assistance or wants to interact
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Create an inviting shopping environment by ensuring product is organized, in stock, signed correctly and available for guests to shop.
- Monitored current trends to understand fashions and better serve customer needs.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
Education
High School -
Kofa High School
Yuma, AZ05.2022
Skills
- Strong customer service
- Cash Handling Accuracy
- Organization
- Multitasking
- Phone etiquette
- Attention to detail
- Patient
- Empathy
- Customer Assistance
- Active listening
Certification
Esthetician Certification 09/01/23
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Store Associate
Home Goods
07.2024 - Current
Beauty Consultant
Target
10.2022 - 01.2023
Esthetician Certification 09/01/23
High School -
Kofa High School
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