Alane Fronczek
Las Vegas,NV
Summary
Proven skills in high-pressure, client-focused environments, seamlessly managing diverse tasks and ensuring exceptional service. Demonstrates strong communication and problem-solving abilities, adaptable to various professional settings. Looking to transition into new field, leveraging extensive experience in UHNW Client support and operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Executive Flight Attendant
Solairus Aviation
12.2023 - Current
- Currently employed as a Per Diem Flight Attendant
- Formerly, was the sole full time flight attendant on a new Solairus managed G600 out of SDL (Part 91)
- Played a major role in outfitting/stocking of a new aircraft and hangar for office area as well as aircraft/hangar galley supplies and storage
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced passenger satisfaction by providing exceptional in-flight service by anticipating, coordinating and procuring their catering needs.
Full Time Flight Attendant
Executive Jet Management
08.2021 - 12.2023
- Employed as the sole full time flight attendant on an EJM managed G550 out of HND (Part 91 & 135) for UHNW individual.
- Played a major role in outfitting/stocking of a new hangar for office area as well as aircraft/hangar galley supplies and storage
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
Full Time Flight Attendant
Fertitta Enterprises
01.2018 - 08.2021
- Employed as a full-time flight attendant on Global 7500, Global Express (XRS) and Gulfstream IV
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
Full Time Flight Attendant
Vulcan Flight Management
01.2011 - 08.2017
- Company Overview: Seattle Washington (BFI)
- Employed as a full time flight attendant on Gulfstream 650, Gulfstream 550 and Global Express aircraft for and UHNW Tech Innovator.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Contract Flight Attendant
MGM and MP Air
01.2011 - 09.2015
- Contract flight attendant on Gulfstream 450, G550 and Global Express and BBJ aircraft
Cabin Hostess
Las Vegas Jet/Wynn Resorts
03.2006 - 01.2011
- Cabin Hostess responsible for all aspects of coordinating catering, baggage transfer, food and beverage service, cabin electronics use, transportation dispatch, restocking and cleaning of aircraft prior to and post trip for owners as well as guests of the hotel/casino
- Experience working on G400, G450 and BBJ
Food and Beverage Department
Wynn Resorts
04.2005 - 03.2006
- Worked in several venues on property serving hotel/casino guests and ensuring highest level of customer service and product
Cocktail Server
Paris Las Vegas
07.2000 - 04.2005
- Cocktail Server in upscale champagne bar/cigar lounge
- Knowledgeable in champagne/wine service and presentation
Education
Elementary Education
University of Nevada, Reno
Reno, NVSkills
- Interpersonal skills
- Operations management
- Executive support
- Administrative skills
- Vendor negotiations
- Inventory control
- Business correspondence writing
- Staff development
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Executive Flight Attendant
Solairus Aviation
12.2023 - Current
Full Time Flight Attendant
Executive Jet Management
08.2021 - 12.2023
Full Time Flight Attendant
Fertitta Enterprises
01.2018 - 08.2021
Full Time Flight Attendant
Vulcan Flight Management
01.2011 - 08.2017
Contract Flight Attendant
MGM and MP Air
01.2011 - 09.2015
Cabin Hostess
Las Vegas Jet/Wynn Resorts
03.2006 - 01.2011
Food and Beverage Department
Wynn Resorts
04.2005 - 03.2006
Cocktail Server
Paris Las Vegas
07.2000 - 04.2005
Elementary Education
University of Nevada, Reno
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