A social work graduate with a proven ability to navigate care for clients with mental health conditions and psychiatric disabilities. Offering transferable skills in crisis intervention, case management, and extensive knowledge of community resources, I bring Applied Suicide Intervention Skills Training and expertise in motivational interviewing. With a solid foundation and practical experience, I can be an immediate asset in providing comprehensive client care and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Integrated Care Navigator
The Harris Center for Mental Health and IDD
Houston, USA
02.2023 - 02.2024
Facilitate National Outcome Measures assessments to evaluate client's mental and physical health care needs under the Certified Community Behavioral Health Clinic (CCBHC) Expansion Program
Confirm client's behavioral health providers and medical providers are working in collaboration to ensure that all client health needs are met
Provide interventions in response to crisis to reduce symptoms and avoid admission to a more restrictive environment
Ensure all clients received quality customer care and aid clients in connecting with medical providers and other agency-based resources such as employment and housing services
Collect data for client charts by updating medication consent forms and client consent forms
Work remotely as needed to assist clients with access to external resources and complete tasks stated in client's treatment plan pertaining to physical and mental health
Complete reports using Texas Department of Family and Protective Services for clients perceived to have been abused or neglected
Provide health education such as medication information and healthy lifestyle choices to clients upon completing intake appointments with primary care services
Care Coordinator
The Harris Center for Mental Health and IDD
Houston, USA
02.2018 - 01.2024
Collaborated care between the Harris Center and Harris Health Systems using the Harris Health Financial Assistance Program
Coordinated care for patients at El Centro de la Corazon
Ensured all clients received quality customer care and assistance in connecting with medical provider
Assessed clients for behavior issues before primary care appointment can be completed
Collected data for client charts and updated medication consent form and client consent forms
Monitor current compliance with eligibility requirements for ongoing treatment
Education
Master of Science - Social Work
Tulane University
New Orleans, LA
05.2022
Bachelor of Science - Psychology, Human Development and Family Studies
University of Houston
Houston, TX
12.2017
Skills
Teamwork and Collaboration
Organizational Skills
Interpersonal Communication
Client Advocacy
Crisis Intervention
Cultural Awareness
Certification
Mental Health, Addiction, And Family, 05/22
Healthcare BLS/AED & First Aid, 08/26
Timeline
Integrated Care Navigator
The Harris Center for Mental Health and IDD
02.2023 - 02.2024
Care Coordinator
The Harris Center for Mental Health and IDD
02.2018 - 01.2024
Master of Science - Social Work
Tulane University
Bachelor of Science - Psychology, Human Development and Family Studies