Alani Chase
Springfield,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ER Assistant
Baystate Health children's hospital
Springfield, MA
2023.07 - 2024.01
- Transports patients in a timely manner
- Stocking medical supplies
- Assisting and observing behavioral patients
- Maintain safe operation of designated equipment and assist to ensure orderliness of nursing unit
- Assist with direct patient care activities as directed by RN.
- Provided crisis intervention when needed by utilizing de-escalation techniques and active listening skills.
Retail Clerk/Customer Service
The Beaver Lodge
Springfield, MA
2020.09 - 2023.06
- Displays professional customer service and operating POS
- Processing sales for customers
- Calculating change/ money and ending drawer to deposit check
- Producing innovative ideas to benefit our store and customers satisfactory.
Operations Associate
Baystate Health children's hospital
Springfield, MA
Current
- Tracks, prioritizes and assigns beds
- Communicates with BMD and BM for admissions, discharges and transfers (ADTs)
- Organizes chart for Medical Records, faxes or copies records
- Functions as a greeter for the arrival of new patients/families to the unit/department
- Maintains patient chart in proper sequence and labels pages with patient's name
- Arranges patient transport from the ED if needed.
Education
High school diploma -
Putnam Voc Tech High School
06.2023
Associate of Science - Health Science
Springfield Technical Community College
Springfield, MASkills
- Customer Service
- Communication Skills
- Microsoft Word
- Microsoft PowerPoint
- Hospital experience
- Medical receptionist
- Problem-solving skills
- Data Entry
- File Management
- Organization skills
- Office Administration
- De-Escalation Techniques
Certification
- BLS Certification, 07/2023, 07/2025
- CPR Certification, 07/2023, 07/2025
Timeline
Operations Associate
Baystate Health children's hospital
Current
ER Assistant
Baystate Health children's hospital
2023.07 - 2024.01
Retail Clerk/Customer Service
The Beaver Lodge
2020.09 - 2023.06
High school diploma -
Putnam Voc Tech High School
Associate of Science - Health Science
Springfield Technical Community College