Alanis Robinson
Horn Lake,MS
Summary
Proven track record in enhancing customer satisfaction and streamlining workflow, evidenced by roles at companies like Fed Ex Ground. Excelled in customer service and packaging, demonstrating exceptional problem-solving and teamwork abilities. Achieved timely deliveries by leveraging multi-tasking strengths and time management skills, significantly contributing to operational efficiency. Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Latrobe
04.2024 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Package Handler
Fed Ex Ground
09.2017 - 03.2024
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Sales Associate
JCPenney
05.2015 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Crew Member
McDonald’s
06.2014 - 05.2015
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MSSkills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Packaging
- Multi-tasking strength
Timeline
Delivery Driver
Latrobe
04.2024 - 08.2024
Package Handler
Fed Ex Ground
09.2017 - 03.2024
Sales Associate
JCPenney
05.2015 - 09.2017
Crew Member
McDonald’s
06.2014 - 05.2015
High School Diploma -
Horn Lake High School