Alanies Desiree Crespo
.Parque China Restaurant
Lakeland,FL
2
Languages
Dynamic and results-driven professional with a friendly demeanor and strong attention to detail, demonstrated at Parque China Restaurant. Proven ability to resolve payment issues swiftly while maintaining customer satisfaction. Skilled in multitasking and effective communication, consistently enhancing guest experiences in fast-paced environments.
Work History
Cashier
- Processed customer payments accurately using cash, card, and mobile methods.
- Greeted guests promptly and managed front counter transactions with professionalism.
- Issued receipts and balanced register drawers at shift end.
- Answered menu and pricing questions to support smooth customer service.
- Handled order changes and communicated corrections to kitchen staff.
- Resolved payment issues quickly while preserving positive guest experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Waitress
- Greeted guests promptly and delivered attentive table service in fast-paced sports restaurant environment.
- Recorded orders accurately and coordinated with kitchen staff to ensure timely food preparation.
- Communicated menu items clearly and answered guest questions with professionalism.
- Assisted team members during peak service periods to maintain smooth restaurant operations.
- Followed sanitation standards and supported cleanliness across dining and service areas.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Cashier / Customer Ser
- Processed customer payments accurately using cash, card, and mobile methods.
- Greeted guests promptly and managed front counter transactions with professionalism.
- Issued receipts and balanced register drawers at shift end.
- Answered menu and pricing questions to support smooth customer service.
- Handled order changes and communicated corrections to kitchen staff.
- Resolved payment issues quickly while preserving positive guest experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma
Skills
Dependable and responsible
Calm under pressure
Multitasking Abilities
Customer assistance
Work ethic and integrity
Cash handling
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Cashier
.Parque China Restaurant
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Waitress
Punto Rojo Sports Restaurant
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Cashier / Customer Ser
Rainbow
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Eugenio Maria De Hostos High School
High School Diploma
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