Jeremy Santiago
Milwaukee,WI
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Sixteenth Street Community Health Center
Milwaukee, WI
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Bartender
El Corner Bar
Condado, PR
06.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Social Determinant of Health Screener
Marquette University
1032 S Cesar E Chávez Dr
08.2022 - 05.2023
- Answered patient inquiries and provided information about healthcare services.
- Scheduled patients for appointments
- Documented patients responses to the survey
- Provided resources for patients struggling emotionally and economically.
- Addressed patient concerns with empathy and professionalism, fostering trust in the screening process.
Education
Bachelor Of Philosophy - Knowledge Management
Marquette University
Milwaukee, WIBachelor of Science - Biological Sciences
Marquette University
Milwaukee, WI05.2025
Skills
- Complex Problem-Solving
- Office Operations
- Information Assistance
- Communication skills
- Empathetic
- Fast working
- Public Health
- Health Screening
- Patient Screening
- Equipment Sterility
- Patient Scheduling
- Service Management
- Outgoing Personality
- Patience and Tolerance
- Clear and effective communication
- Team player attitude
- Engaging personality
- Patient Screening
- Equipment Sterility
- Patient Scheduling
- Service Management
Timeline
Medical Assistant
Sixteenth Street Community Health Center
05.2024 - Current
Bartender
El Corner Bar
06.2023 - 09.2023
Social Determinant of Health Screener
Marquette University
08.2022 - 05.2023
Bachelor Of Philosophy - Knowledge Management
Marquette University
Bachelor of Science - Biological Sciences
Marquette University