Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alanna De La Cruz

Miami

Summary

Throughout my professional career, I have had the opportunity to work at various companies, where I have developed strong skills in customer service, as well as in the operation of technological systems and equipment. Furthermore, I possess extensive knowledge in the field of sales, which has enabled me to provide effective service, build trust with clients, and contribute to the achievement of organizational goals.

I consider myself a responsible and proactive individual with excellent communication and problem-solving skills. I am always eager to learn, adapt to new challenges, and give my absolute best to foster the company's growth and strengthen teamwork.

Overview

3
3
years of professional experience

Work History

Server

Mambo Cuban Restaurant
03.2023 - 09.2023
  • Greeted and seated guests in a friendly and professional manner.
  • Presented menus and explained menu items, specials, and promotions.
  • Took food and beverage orders accurately
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.

Sales Associate

Old Navy
12.2023 - 04.2024
  • Greeting customers and helping them find sizes, styles.
  • Answering questions about products, pricing, promotions, and returns.
  • Recommending items and upselling accessories or matching pieces.
  • Folding, organizing, and restocking clothing displays.

Barista

Starbucks
07.2024 - 05.2026
  • Taking customer orders and handling payments
  • Greeting customers and maintaining friendly service
  • Learning drink recipes and presentation standards
  • Served food and beverages promptly with focused attention to customer needs.
  • Help customers with questions

Education

Criminal Justice

Kean University
Union, NJ

Skills

  • Following instructions
  • Collaboration and teamwork
  • Cash handling
  • Computer skills
  • Organizing work stations

Timeline

Barista

Starbucks
07.2024 - 05.2026

Sales Associate

Old Navy
12.2023 - 04.2024

Server

Mambo Cuban Restaurant
03.2023 - 09.2023

Criminal Justice

Kean University