Isabella Marshall
Ruther Glen,VA
Summary
Motivated employee with an engaging personality and flexible approach. Upbeat, friendly, and knowledgeable in anticipating customer needs to facilitate an enjoyable experience.
Overview
6
6
years of professional experience
Work History
Server
El Zocalo Mexican Restaurant
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Mrs. Rowe's Family Restaurant & Catering
10.2020 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Merchandiser
Sunshine Beverages LLC
09.2019 - 12.2021
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Established strong vendor relationships to maintain and support business.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Character Performer
Cedar Fair
07.2017 - 08.2017
- Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
- Assessed spectator engagement to adjust energy levels and identify individuals to interact with or recruit for participation in shows.
- Used body language, facial expressions and vocal techniques to convey messages.
Team Member
Chick-fil-A
06.2017 - 07.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Education
Biology
Mary Baldwin University
Staunton, VAHigh School Diploma -
Caroline High School
Milford, VA05.2020
Skills
- Food Sales and Promotion
- Sales Expertise
- Food and Beverage Pairings
- Visual Merchandising
- Vendor Relations
- Stocking and Replenishing
- Following Instructions
- Willingness to Learn
- Clear Communication
Timeline
Server
El Zocalo Mexican Restaurant
05.2022 - Current
Server
Mrs. Rowe's Family Restaurant & Catering
10.2020 - 05.2022
Sales Merchandiser
Sunshine Beverages LLC
09.2019 - 12.2021
Character Performer
Cedar Fair
07.2017 - 08.2017
Team Member
Chick-fil-A
06.2017 - 07.2017
Biology
Mary Baldwin University
High School Diploma -
Caroline High School
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