Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alanna Dufresne

Reno,Nevada

Summary

Dedicated professional with experience as a Direct Support Professional at Sevita, skilled in behavior redirection and client support. Proven ability to maintain a safe environment and document client progress effectively. Strong team collaboration and time management skills enhance my capacity to contribute positively to client wellness and team dynamics.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Sevita
Mankato, MN
12.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Medical Assistant

Yucaipa Urgent Care Center
Yucaipa, CA
07.2021 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Material Handler

Burlington Coat Factory Distribution Center
Redlands, CA
01.2020 - 07.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Education

Medical Assisting - Medical

Concorde Career College
San Bernardino, CA
03.2022

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Health and safety requirements
  • Relationship building
  • Team collaboration

Certification

Behavioral support Therapist

Languages

Spanish
Limited Working

Timeline

Direct Support Professional

Sevita
12.2023 - Current

Medical Assistant

Yucaipa Urgent Care Center
07.2021 - 12.2023

Material Handler

Burlington Coat Factory Distribution Center
01.2020 - 07.2021

Medical Assisting - Medical

Concorde Career College
Alanna Dufresne