Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
EMT-B
Indianapolis EMS
01.2022 - 12.2025
Utilized problem-solving and organizational skills to enhance team efficiency.
Interacted with patients, families, and team members to reach desired outcomes.
Managed data processing for 25+ patient records weekly, guaranteeing 100% accuracy and adherence to HIPAA regulations.
Ensured compliance with federal healthcare regulations to mitigate legal risks.
Assisted paramedics in placing patients on cardiac monitors and gathering essential information for optimal care.
Maintained equipment and ensured readiness for emergency response at all times.
Remained level-headed and proactive during emergency situations.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
AHA BLS CPR current.
EMT- B
Physicians Ambulance service
11.2020 - 12.2021
Utilized problem-solving and organizational skills to improve workflow efficiency.
Interacted with patients, families, and team members to reach desired outcomes.
Managed data processing for 25+ patient records weekly, guaranteeing 100% accuracy and adherence to HIPAA regulations.
Ensured compliance with federal healthcare regulations to mitigate legal risks.
AHA BLS CPR certification current.
Facilitated inner facility transports for patients transitioning from hospitals to rehabilitation centers.
Coordinated patient transfers between hospitals and rehabilitation facilities to ensure timely care.
Environmental Services
Hickory Creek Healthcare
04.2020 - 11.2020
Ensured cleanliness and hygiene by disinfecting patient rooms, restrooms, beds, and furniture, contributing to a safe environment for patients and staff.
Adhered to cleaning and hygiene standards consistently.
Ensured compliance with OSHA standards in all operations.
Monitored and managed inventory levels of supplies for environmental services, ensuring availability and continuity of essential cleaning materials.
Addressed patient inquiries to enhance satisfaction and promote a positive experience during their stay.
EMT- B
Trans-Care
03.2016 - 09.2020
Problem-solving and organizational skills.
Interacted with patients, families, and team members to reach desired outcomes.
Managed data processing for 25+ patient records weekly, guaranteeing 100% accuracy and adherence to HIPAA regulations.
Ensured compliance with federal healthcare regulations to mitigate legal risks.
AHA BLS CPR certification current.
Facilitated inner facility transports for patients transitioning from hospitals to rehabilitation centers.
Coordinated patient transfers between hospitals and rehabilitation facilities to ensure timely care.
Disassemble summer help
Manpower (Nachi)
06.2015 - 08.2015
Disassembled machinery components for recycling and reuse.
Inspected parts for quality assurance before processing.
Maintained a clean and organized work environment at all times.
Followed safety protocols to minimize workplace hazards.
Labeled and organized parts into bins or containers for storage or shipment.
Delivery Driver
Donato's
06.2014 - 03.2015
Provided excellent customer service during interactions at delivery points.
Delivered food orders efficiently to customers in various locations.
Handled cash and processed payments while following company procedures.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
High School Diploma -
Whiteland Community High School
Whiteland, IN
05.2015
Skills
Customer service
Team collaboration
Effective communication
Problem solving
Attention to detail
Equipment readiness
Time management
Conflict resolution
Empathy and compassion
Record keeping
Multitasking ability
References
Jesus Alrcon, (317) 443-8534, Jesusalarcon317@yahoo.com
William Bryant, (317) 964-1023, medicbryant95@gmail.com
High School Bilingual Assistant at Indianapolis Public Schools-Indianapolis, INHigh School Bilingual Assistant at Indianapolis Public Schools-Indianapolis, IN