Alanna Santana Rosa
Boston
Summary
Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.
Overview
3
3
years of professional experience
Work History
Assistant Manager
T-mobile
08.2021 - 12.2024
- Oversaw personnel to maintain adequate staffing and minimize overtime
- Oversaw daily financial transactions and managed cash flow to support profitability
- Interviewed potential job candidates and made hiring recommendations to general manager
- Assisted with new employee training and conducted performance reviews to track overall progress
- Developed training modules and documentation to train staff
- Helped oversee the daily operations of the store, managing staff and inventory
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
Education
High School Diploma -
City on a Hill
08.2020
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Jackson Mann
09.2017
Skills
- Business Planning
- Customer Relations
- Graphic Design
- Time Management
- Staff Supervision
- Staff Training
- Customer Relationship Management
- Team Motivation
- Sales Reporting
- Managing Multiple Priorities
- Training And Development
LANGUAGES
Spanish Fluent
Timeline
Assistant Manager
T-mobile
08.2021 - 12.2024
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Jackson Mann
High School Diploma -
City on a Hill