Alanna S. Blackmon
Chicago,IL
Summary
I am a avery dedicated Human Resources professional, skilled in employee relations, conflict resolution, performance management and much more. I am committed to fostering a compliant, productive and employee-centered work environment. I have a strong background in employee relations, policy administration, and organizational support. Recognized for promoting workplace compliance, operational efficiency and positive employee engagement.
Overview
21
21
years of professional experience
Work History
Human Resource Manager/Business Office Manager
Alden Town Manor
Cicero, IL
05.2025 - Current
- Managed resource allocation to optimize staffing levels across departments.
- Developed and implemented training programs for new staff members to enhance productivity.
- Coordinated scheduling to ensure adequate coverage during peak operational hours.
- Analyzed workflow processes to identify areas for improvement and efficiency gains.
- Responsible for biweekly payroll
- FMLA
- Led cross-functional teams in addressing resource-related challenges and solutions.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
Human Resource Director
Berkeley Nursing and Rehabilitation
Oak Park, IL
02.2024 - 05.2025
- Developed and implemented strategic HR initiatives to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire while improving candidate quality.
- Conducted comprehensive performance evaluations, aligning employee goals with organizational objectives.
- Fostered a culture of continuous improvement by introducing training programs for staff development.
Human Resource Manager
Community Care Center
05.2023 - 05.2025
- Responsible for payroll management and distribution for 176 employees
- Sole responsibility for new hire interviews and hiring
- Responsible for all onboarding and off boarding
- Work very closely with Union reps when hiring an hourly employee in the union
- Conduct morning meetings every Monday and Wednesday for facility updates
- Solely conduct all new hire orientation
- Handle all unemployment cases filed
- President of the new resident welcoming committee
- Responsible for all pertinent data entry
- Enrolled each eligible employee into their benefits during open enrollment
- Plan, coordinate and direct the administrative functions of the facility
- Developed and implemented HR policies to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire through effective sourcing strategies.
Business Office Manager/Human Resources
Thornton Heights
09.2022 - 05.2023
- Responsible for payroll management and distribution for 123 employees
- Sole responsibility for new hire interviews; hired and trained five new staff members
- Responsible for onboarding and off boarding all relevant staff
- Perform all reference and IDPH background checks prior to extending employment offers
- Manage CPR and CPI files for each employee
- Direct Supervisor for the entire Receptionist team
- Interviewed, hired, developed and trained five new staff members
- Develop and manage receptionists' schedule
- Developed and implemented office management procedures, increasing team productivity and safety for residents (daily Census reports and overt tracking of residents)
- Attend and present at weekly Department Head meeting
- Managed bi-weekly distribution of trust funds to every eligible resident
- Recommended work flow and budget improvements
Employee Health Coordinator (temporary pool)
NorthShore University HealthSystem
12.2020 - 09.2022
- Oversees coordination of all phases of the occupational health clinical program
- Responsible for treatment and referrals for employees diagnosed with COVID-19
- Responsible for updating employee health records via EPIC and RedCap systems
- Manage communications with all employees with COVID-19 diagnosis
- Provides approval for employees to return to work following COVID-19 diagnosis
- Serves as liaison to Human Resources to provide continuity of communication and personal care to employees
- Manage all clerical and administrative duties for the clinical health program
Office Manager
PrimeFlight Aviation Services
02.2019 - 06.2020
- Responsible for hiring of all service staff for aviation fleet at Midway International Airport
- Conduct quality assurance inspections on the planes cleaned by technicians
- Responsible for inventory and ordering of office supplies, and administrative duties such as accounts payable and invoicing, filing, and processing of new hire paperwork
- Manage weekly timekeeping and payroll processing
- Conduct weekly new employee orientation for 10-15 new hires
- Troubleshoot employee relations and service matters with technicians
- Draft all office and employee communications
- On-call for employee issues that require immediate resolution on nights and weekends
Insurance Benefits Specialist
Willis Towers Watson
08.2017 - 01.2019
- Worked as a seasonal employee for XPO and Tenant, processing annual enrollment of medical, dental and life insurance for clients' employees
- Responded to employee inquiries and resolved claim concerns while following HIPPA
- Consistently exceeded performance metrics, receiving 60-80 inbound calls per day
- Responsible for outbound follow up calls as needed to employees with claim issues
- Responsible for collecting payments/ copayments and scheduling appointments
- Provided guidance on benefits enrollment processes to ensure compliance with regulatory requirements.
Lead Line Assembler
Ford Motor Company
06.2011 - 01.2016
- Responsible for oversight of workflows for production/assembly line of various car parts
- Managed assembly line made up of 15 assemblers with 8 various functions
- Ensured operational efficiency of assembly line to be free of safety risks or incidents
- Fixed machine malfunctions and proactively evaluated machinery
- Monitored staffing and managed coverage on the assembly line for breaks, vacations, etc
- Escalated major employee relations or operational issues to Head Foreman
Special Education Teacher Assistant, Carver Middle School
Chicago Board of Education
08.2005 - 06.2011
- Responsible for providing support to classroom teacher of students with special needs and extreme behavioral disorders
- Provided hands on support to students needing assistance with daily life activities, such as eating, writing, restroom breaks, etc.
- Responsible for working with students on classwork and development of daily life skills
- Provided administrative support to the teacher, including reviewing and tabulating grade reporting and class work, weekly lesson plans, student progress and regression reports
- Provided support to students, parents during monthly Individual Education Plan meetings
Education
Master of Science - Business/ Human Resource Management
Walden University
Minneapolis, MN12-2026
Bachelor of Arts - Business/ Human Resource Management
Walden University
Minneapolis, MN12-2024
Associate of Arts - Business Management
Harold Washington College
Chicago, IL05-2022
Skills
- Recruitment
- Interviewing
- Pre-employment screening
- Team leadership
- Conflict resolution
- Talent management
- Documentation and reporting
- Wages and salaries
- Grievance and EEOC experience
Timeline
Human Resource Manager/Business Office Manager
Alden Town Manor
05.2025 - Current
Human Resource Director
Berkeley Nursing and Rehabilitation
02.2024 - 05.2025
Human Resource Manager
Community Care Center
05.2023 - 05.2025
Business Office Manager/Human Resources
Thornton Heights
09.2022 - 05.2023
Employee Health Coordinator (temporary pool)
NorthShore University HealthSystem
12.2020 - 09.2022
Office Manager
PrimeFlight Aviation Services
02.2019 - 06.2020
Insurance Benefits Specialist
Willis Towers Watson
08.2017 - 01.2019
Lead Line Assembler
Ford Motor Company
06.2011 - 01.2016
Special Education Teacher Assistant, Carver Middle School
Chicago Board of Education
08.2005 - 06.2011
Master of Science - Business/ Human Resource Management
Walden University
Bachelor of Arts - Business/ Human Resource Management
Walden University
Associate of Arts - Business Management
Harold Washington College