ALANNAH FENNELL
SIOUX FALLS,US
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Huhot
Sioux Falls, SD
05.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new team members on service protocols and menu knowledge.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Carnaval Brazilian Grill
Sioux Falls, SD
01.2025 - 05.2025
- Served guests efficiently, boosting sales through attentive service and upselling techniques.
- Enhanced guest satisfaction by providing prompt and courteous service, increasing repeat visits.
- Utilized menu knowledge to suggest pairings, resulting in higher average check totals.
- Maintained clean and organized dining areas, ensuring a welcoming environment for patrons.
Bartender/Server
Wayzata Bay Charters
Wayzata, MN
05.2020 - 01.2025
- Serve and mix drinks for large groups, enhancing guest satisfaction and service efficiency.
- Coordinate events, ensuring seamless operations and positive guest experiences.
- Manage high-volume service, improving team collaboration and workflow.
- Address guest inquiries promptly, fostering a welcoming and inclusive environment.
Education
High School Diploma -
Osseo Senior High
Osseo, MN2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
“tips” responsible alcohol server training
Timeline
Server
Huhot
05.2025 - Current
Server
Carnaval Brazilian Grill
01.2025 - 05.2025
Bartender/Server
Wayzata Bay Charters
05.2020 - 01.2025
High School Diploma -
Osseo Senior High