Alannah Sensel
Crivitz,WI
Summary
I am experienced in the customer service industry and have excellent communication skills. I work well under pressure and I have a high stress tolerance. I am a very quick learner and adapt easily to any challenges thrown my way. I love to learn new skills and have lots of experience with modern technology. I enjoy creating a positive environment for both customers and my team.
Overview
1
1
year of professional experience
Work History
Dishwasher
Renees diner
Twin Bridge, WI
07.2024 - Current
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer and placed in each items respective locations.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Ensured that workstations were kept neat and tidy throughout the shift.
Pizza Maker
Little Caesars Pizza
Crivitz, Wisconsin
01.2024 - 06.2024
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Rotated stock items so that oldest product was used first.
- Measured ingredients accurately using measuring cups or scales.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Adhered to sanitation standards when handling food products and utensils.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Sales Associate
Dollar General
Wausaukee, Wisconsin
08.2023 - 06.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Wausaukee High School
Wausaukee, WI03-2023
Some College (No Degree) - Electromechanical Engineering Technologies
Northeast Wisconsin Technical College
Marinette, WISkills
- Quality Control
- Sanitizing protocols
- Performance Improvement
- Strong Work Ethic
- Fast-Paced Environment
- Troubleshooting skills
- Customer service excellence
- Safety awareness
- Stress Tolerance
- Restocking skills
Timeline
Dishwasher
Renees diner
07.2024 - Current
Pizza Maker
Little Caesars Pizza
01.2024 - 06.2024
Sales Associate
Dollar General
08.2023 - 06.2024
High School Diploma -
Wausaukee High School
Some College (No Degree) - Electromechanical Engineering Technologies
Northeast Wisconsin Technical College