Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alannis V Mejias Castillo

Houston,TX

Summary

Bilingual and detailed driven professional with a strong foundation in operations, customer service and sales. proven ability to streamline processes, manage inventory, and analyze performance metrics to support strategic goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Specialist

Living Spaces
Houston, TX
06.2023 - 01.2025
  • Streamlined inventory tracking processes, improving data accuracy, and workflow efficiency.
  • Analyzed operational performance to identify and resolve process inefficiencies.
  • Collaborated cross-functionally to solve logistical and supply chain issues.

Fulfillment Expert

Target
Katy, TX
09.2022 - 03.2023
  • Meet or exceeded fullfilment productivity goals and endured on-time order delivery.
  • Built strong vendor relationship, reducing delivery issues and increasing supply accuracy.
  • Delivered high-quality customer service, resolving issues resolving issues with professionalism and care.

Sales Associate

Lowes Home Improvement
Katy, TX
03.2022 - 07.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

Patricia E. Paetow High School
Katy, TX
05-2021

Associate of Arts - Business Management

Lone Star College
Houston, TX

Skills

CRM Systems & Inventory Management

Performance Metrics & Process Improvement

Customer Service

Microsoft Office Excel POS Sytems

Verbal and Written Communication

Bilingual

Certification

  • OSHA 10/30 Hour Certification
  • Mechanical System
  • Hydraulics Systems
  • Electrical Systems

Timeline

Operations Specialist

Living Spaces
06.2023 - 01.2025

Fulfillment Expert

Target
09.2022 - 03.2023

Sales Associate

Lowes Home Improvement
03.2022 - 07.2022

High School Diploma -

Patricia E. Paetow High School

Associate of Arts - Business Management

Lone Star College

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Alannis V Mejias Castillo