Alanya Campbell
Raleigh,NC
Summary
Results-oriented individual with a background in retail and customer service. Strong organizational skills. Additional experience in the price scanning and inventory management. Dedicated, well-organized, upbeat and detail-oriented.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Publix
10.2022 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation.
- Created great customer service moments by engaging with customers and helping them find their desired products.
- Supported dry grocery department stock level, delivering cases and stocking them on shelves in appropriate locations.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked.
- Assisted in inventory management for optimal product availability and reduced waste.
- Increased efficiency by regularly updating more than 100 shelf labels and ensuring accurate pricing information for customers.
- Enhanced customer satisfaction with timely updates of sale prices and promotional offers.
Barista
Harris Teeter
08.2020 - 08.2021
- Kept up a clean and organized workspace for optimal productivity and safety.
- Promoted a professional yet friendly atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Actively listened to customer requests and created personalized, delicious beverages, which improved sales.
- Improved customer satisfaction by efficiently preparing and serving high-quality beverages.
- Helped with inventory management to maintain adequate stock levels and reduce wastage.
- Recommended products based on a good understanding of individual customer needs and preferences.
Education
Associate Of Arts -
Wake Technical Community College
Raleigh, NC05.2020
Skills
- Store maintenance
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Customer Service-Oriented
- Inventory Management
- Time Management
- Organizing and Categorizing
- Performance Improvement
- Quick Learner
- Data Entry
- Active listener
Timeline
Grocery Team Member
Publix
10.2022 - Current
Barista
Harris Teeter
08.2020 - 08.2021
Associate Of Arts -
Wake Technical Community College