Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alanya Paz De Tlaczani Isabel

East Rockaway

Summary

Customer-focused and organized Deli Clerk with a proven ability to deliver excellent customer experiences by accurately fulfilling orders, providing product knowledge, and ensuring food safety. Skilled in efficiently managing deli operations in a high-volume setting. Dynamic and dependable professional with a strong background in customer service at DoorDash. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in meat slicing and food preparation, with a keen attention to detail and a positive attitude that fosters teamwork and collaboration in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
04.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Meat, Seafood, and Deli Worker

Stop and Shop Supermarket
09.2019 - 01.2023
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
  • Displayed exceptional knowledge of various deli products, enabling informed recommendations to satisfy diverse tastes.

Deli Clerk

Wardon's Deli
01.2019 - 09.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.

Education

Long Island City High School
Long Island City, NY

Skills

  • Positive attitude, Customer Service
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Order picking and processing
  • Stocking and inventory
  • Meat cutting
  • Inventory rotation
  • Cleaning and sanitizing
  • Knife handling
  • Meat slicing expertise
  • Food preparations
  • Safe food handling
  • Meal preparation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Delivery Driver

DoorDash
04.2024 - Current

Meat, Seafood, and Deli Worker

Stop and Shop Supermarket
09.2019 - 01.2023

Deli Clerk

Wardon's Deli
01.2019 - 09.2019

Long Island City High School