Amanda Larson
San Jose,CA
Summary
Encouraging manager and analytical problem-solver with 4+ year career in healthcare sector. Employs talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Unit Clerk
Stanford Health Care
Pleasanton, CA
08.2022 - Current
- Implemented successful healthcare program through professionalism, quality of care, and patient satisfaction.
- Manage busy unit while handling calls using multi-line system and addressing diverse issues on-site
- Orchestrate seamless information exchanges as communication center of department.
- Facilitate up to 15 patient admissions per day with hospital personnel to maximize team and organization productivity
- Expedited retrieval process for medical supplies by developing and implementing efficient locating system
- Train newly hired and temporary clerk staff
Assistant Coach
Monterey Peninsula College
Monterey, CA
06.2022 - Current
- Tailor coaching techniques for individual athlete growth, fostering skill development
- Increased performance of 15+ athletes throughout season, contributing to personal best achievements
- Drive development in athletics, academics, and personal aspects by mentoring members facing challenges.
- Assist in recruitment and selection of athletes to establish strong and competent team
Patient Access Representative
Stanford Health Care
Pleasanton, CA
10.2019 - 08.2022
- Developed and implemented time-saving patient access processes that dropped registration times dramatically
- Executed after-hour responsibilities and trainings without manager oversight
- Managed patient registration in bustling emergency room alone for uninterrupted 8-hour shift
- Defined and facilitated clinical requests with medical providers
- Verified insurance eligibility, referral authorization, and provided financial education
Assistant Coach
Tracy High School
Tracy, CA
02.2019 - 06.2022
- Provided mentorship to team members navigating challenges in athletics, academics, and personal spheres
- Tailored coaching techniques for individual athlete growth, fostering skill development
- Assist in recruitment and selection of athletes to establish strong and competent team
- Raised athletes' personal best heights by more than 2.5 feet in one season.
- Drove athlete development in both athletics and academics
Skills
- Conflict Management
- Project Management
- Project Planning
- Staff Training
- Cross-Functional Collaboration
- Performance Improvement
- Managing Employee Relations
- Job Assignments
- Leadership Training
Education
MBA -
10.2024
Bachelor of Science - Healthcare Administration
12.2018
Timeline
Unit Clerk - Stanford Health Care
08.2022 - Current
Assistant Coach - Monterey Peninsula College
06.2022 - Current
Patient Access Representative - Stanford Health Care
10.2019 - 08.2022
Assistant Coach - Tracy High School
02.2019 - 06.2022
Walden University - MBA,
California State University, Chico - Bachelor of Science, Healthcare Administration