ANDREA GARNER
Baton Rouge,LA
Summary
Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Transcribes and transmits orders, scans and stores records and coordinates different forms. Technically advanced and highly organized with skills in managing files and documenting new information. Vigilant Security Guard Officer known for maintaining safety and security through highly productive and efficient task completion. Possess specialized skills in surveillance techniques, risk assessment, and emergency response coordination. Excel in communication, teamwork, and problem-solving, ensuring seamless operation in all security assignments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Unit Clerk
Oceans Behavioral Hospital
Baton Rouge, LA
07.2022 - Current
- Scheduled appointments for patients and coordinated transportation services when necessary.
- Ensured accuracy of coding on patient accounts by verifying billing codes against medical records documentation.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Assisted in the preparation of patient charts and medical records.
Mental Health Technician SUPERVISOR
Baton Rouge Behavioral Hospital
Baton Rouge, LA
03.2015 - Current
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
Mental Health Technician SUPERVISOR
Seaside Health And Rehabilitation
Baton Rouge, LA
02.2022 - 06.2023
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Supervised visitors entering the facility according to established security protocols.
Security Guard Officer
Avoyelles Women Correctional Center
Cottonport, LA
05.1991 - 06.1994
- Monitored security cameras and conducted regular patrols to ensure safety of premises.
- Investigated suspicious activity and reported findings to appropriate personnel.
- Enforced rules and regulations regarding access control for individuals entering the facility.
- Conducted searches of bags, persons, vehicles, or other areas when required.
- Ran background checks on new hires according to company policies and procedures.
- Attended training sessions to stay up-to-date with industry standards and best practices.
- Identified any violations of policy or procedures and took corrective action as needed.
Education
PHLEBOTOMY - Nursing
LINSDI
Baton Rouge, LA09-2020
CERTIFIED NURSE AID - Nursing Assistance
Central Louisiana Technical Community College - Alexandria
Alexandria, LA06-1994
High School Diploma -
Rapides High School
Lecompte, LA05-1994
Skills
- Medical forms
- Unit administrative support
- Faxing orders
- Reception Management
- Records Scanning
- Documentation skills
- Health plan benefits
- Charting and clinical documentation
- Knowledge of medical terminology
- Patient Safety Management
- Patient Assessment
- Behavioral Management
- De-Escalation Techniques
- Security management
- Surveillance techniques
- Rules of conduct
- Job assignments
- Surveillance monitoring
- Security Procedures
- Inmate movement control
- Inmate Supervision
- Restraint Techniques
- Conflict Management
- Staff Supervision
- Policy Enforcement
Certification
- TWIC
- OSHA
References
References available upon request.
Timeline
Unit Clerk
Oceans Behavioral Hospital
07.2022 - Current
Mental Health Technician SUPERVISOR
Seaside Health And Rehabilitation
02.2022 - 06.2023
Mental Health Technician SUPERVISOR
Baton Rouge Behavioral Hospital
03.2015 - Current
Security Guard Officer
Avoyelles Women Correctional Center
05.1991 - 06.1994
PHLEBOTOMY - Nursing
LINSDI
CERTIFIED NURSE AID - Nursing Assistance
Central Louisiana Technical Community College - Alexandria
High School Diploma -
Rapides High School
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