Alasja Stewart
Cincinnati
Summary
Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs.
Overview
8
8
years of professional experience
Work History
Admitting and Registration
The Christ Hospital
07.2024 - Current
- Assisted in reducing wait times by proactively scheduling appointments and managing cancellations or reschedules.
- Enhanced patient satisfaction by efficiently managing the check-in process and verifying insurance information.
- Upheld strict standards of cleanliness in waiting areas, creating a comfortable environment for all visitors to the facility.
- Reduced errors in billing processes by diligently reviewing charges and insurance information before submission.
Front Desk Receptionist
Bethesda Family Practice
07.2023 - Current
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
- Collected payments for services and updated accounts to reflect new balances
- Supported professional appearance of office areas by keeping front desk clean and orderly
- Verified guest payment and contact information
- Protected confidential guest and business information
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
Behavior Specialist
Talbert House
12.2021 - 05.2023
- Helped students work through challenging behaviors by developing optimal structures and procedures
- Assisted at-risk students with developing socially appropriate behaviors and conflict resolution skills
- Monitored successes and failures of individual behavioral programs by collecting ongoing data and feedback
Childcare Teacher
Child Time Learning
02.2017 - 12.2021
- Kept meticulous records on individual children to document daily observations, meals served and medications administered
- Disciplined children and recommended or initiated other measures to control behavior
- Prepared nutritional meals, snacks and beverages
Education
Diploma - undefined
Penn Foster
Cincinnati, Ohio06.2017
Skills
- Front Office Management
- Appointment Scheduling
- Complex Problem-Solving
- Customer Service
- Meeting Scheduling
- Conflict Management
- Listening Skills
- Epic
- Outlook
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Appointment scheduling
- Patient confidentiality
Language
English - Conversational
Timeline
Admitting and Registration
The Christ Hospital
07.2024 - Current
Front Desk Receptionist
Bethesda Family Practice
07.2023 - Current
Behavior Specialist
Talbert House
12.2021 - 05.2023
Childcare Teacher
Child Time Learning
02.2017 - 12.2021
Diploma - undefined
Penn Foster
Similar Profiles
Katherine GregoryKatherine Gregory
Patient Care Assistant at The Christ HospitalPatient Care Assistant at The Christ Hospital
Kimberly SchloemerKimberly Schloemer
RN-Assistant Manager Postpartum at The Christ HospitalRN-Assistant Manager Postpartum at The Christ Hospital
Tangela SpencerTangela Spencer
Pre-Service Coordinator at The Christ HospitalPre-Service Coordinator at The Christ Hospital