Summary
Overview
Work History
Education
Certification
Timeline
Generic

Alaska Johnson

Spokane Valley,WA

Summary

As a seasoned general manager at a coffee shop, I've honed my customer service skills over six years, thriving in fast-paced environments. My passion for working with people and my warm, friendly personality create an inviting atmosphere that keeps customers coming back. I'm excited to bring my experience and dedication to excellence to the world of bartending, where I can continue to provide exceptional service and create memorable experiences for patrons.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista General Manager

Wake Up Call
Spokane Valley, WA
10.2021 - Current

Barista Qualities:

  • Efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building cinnections with regulars.

Management Qualities:

  • Monitored inventory, in order to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Created schedules for my employees that would help meet our sales and labor goals, as well as to meet their personal needs.
  • Handling all banking for the stand, and ordering change. As well as double checking every security deposit.
  • Training and hiring employees to create a diverse and efficient environment.

Bartender

Oregon Beverages
Washington/Oregon
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Measuring, and pouring alcohol correctly.
  • Memorizing 25+ drink recipes, as well as what glass, and what liquor to use.
  • Using my knowledge to make recommendations for customers.
  • Pouring draft beers, and wine.

Education

Associates Of Arts -

Spokane Falls Community College
Spokane, WA
06.2021

Certification

MAST permit.

Serve Safe certification.

OOLC license.

Timeline

Bartender

Oregon Beverages
10.2023 - Current

Barista General Manager

Wake Up Call
10.2021 - Current

Associates Of Arts -

Spokane Falls Community College
Alaska Johnson