Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Alassane Faye

Louisville,KY

Summary

I am a professional filed tech with over eight years of experience

Overview

12
12
years of professional experience

Work History

Field Service Technician

Verizon Wireless
NY
01.2017 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Maintained company field response vehicle stocked with repair and replacement parts valued.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over .
  • Maintained company field response vehicle stocked with repair and replacement parts valued over .
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount]

Cable Technician

Cablevision
The Bronx, NY
02.2012 - 12.2016
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.

Education

Associate of Science - Electrical Engineering

NYIT
Ny
01.2015

Skills

  • Technical Troubleshooting
  • Device Installation
  • Customer Service
  • Tool Management
  • Costumer service
  • Communication skills
  • Good in solving problem
  • Technical Analysis
  • Workflow Management
  • Installation and maintenance
  • Team Supervision
  • Technical Writing
  • Safety standards and protocols
  • Diagnostics and troubleshooting
  • Customer Relations
  • System repairs

Languages

French

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Field Service Technician

Verizon Wireless
01.2017 - Current

Cable Technician

Cablevision
02.2012 - 12.2016

Associate of Science - Electrical Engineering

NYIT
Alassane Faye