Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Work Preference
Timeline
Alaunna Tingle
Open To Work

Alaunna Tingle

Summerdale,AL

Summary

Multi-State Licensed Insurance Adjuster with a robust background in hospitality management. Demonstrated leadership in team management and effective claims processing. Experienced in customer relations, conducting thorough property inspections, and utilizing Xactimate for accurate evaluations. Dedicated to enhancing operational efficiency and delivering superior service in high-pressure situations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bar Manager/Bartender

3rd Base Sports Bar
Foley
01.2024 - Current
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste

Property Field Adjuster

Quality Assurance Adjusting Services QA Claims
Georgia
10.2024 - 11.2024
  • State Farm deployment for hurricane damage in Georgia.
  • Worked claims from start to close. Made first contact. Inspected property, wrote estimates using Xactimate, and paid anything that was owed for damage repairs.
  • Investigated and evaluated insurance claims to determine coverage, liability, and settlement options
  • Negotiated settlements with claimants or their representatives within authorized limits
  • Managed a caseload of 30+ claims simultaneously while meeting strict deadlines

Bartender

Scuttlebutt Pub
Foley
08.2023 - 01.2024
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
  • Implemented upselling strategies resulting in an increase in average check size by 15%

Bar Manager

The Gathering Place
Summerdale
01.2022 - 08.2023
  • Created and implemented innovative cocktail menu, featuring six new signature drinks
  • Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
  • Trained and supervised a team of 5 bartenders, providing guidance on drink preparation techniques and customer service
  • Developed strong relationships with suppliers to negotiate favorable pricing for alcoholic beverages and bar supplies

Independent Adjuster

CNC
Mobile
01.2022 - 07.2022
  • Reviewed and evaluated automotive mechanical claims to determine coverage, liability, and settlement options
  • Collaborated with mechanics, technicians, and other experts to assess the cause of mechanical failures or damages
  • Utilized industry-specific software systems to document claim details, updates, and communication records
  • Maintained up-to-date knowledge of automotive technologies, industry trends, regulations, and best practices in order to accurately assess claims

Independent Adjuster

EBERL Claims Service
Remote
09.2021 - 01.2022
  • Investigated and evaluated insurance claims to determine coverage, liability, and settlement options
  • Conducted thorough interviews with policyholders, witnesses, and other relevant parties to gather necessary information for claim assessment
  • Utilized computer software systems to calculate claim payments based on established guidelines and policies
  • Negotiated fair settlements with claimants in accordance with company policies while considering all available evidence

Nursing Technician

South Baldwin Regional Medical Center
Foley
03.2019 - 05.2021
  • Assisted registered nurses in providing direct patient care, including taking vital signs, administering medications, and assisting with procedures
  • Maintained accurate and detailed documentation of patient information, treatments, and observations
  • Collaborated with healthcare team members to develop and implement individualized care plans for patients
  • Monitored patients' conditions and reported any changes or concerns to the nursing staff
  • Ensured a clean and safe environment for patients by following infection control protocols

Housekeeper

Self Employed
Daphne
06.2014 - 03.2019
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
  • Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
  • Maintained high standards of cleanliness and attention to detail in all assigned tasks
  • Managed and prioritized workload efficiently to ensure timely completion of cleaning assignments

Hostess/Server

Rosie's Bar & Grill
Daphne
11.2012 - 11.2014
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers

Prep Cook

Olive Garden
Spanish Fort
10.2011 - 10.2013
  • Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
  • Maintained cleanliness and sanitation of work areas, equipment, and utensils throughout the shift
  • Followed proper food handling procedures to minimize waste and maintain freshness
  • Received inventory deliveries, checked for accuracy, and stored products appropriately
  • Sliced, diced, chopped vegetables/fruits/meats accurately as per recipe requirements

Childcare Provider

YMCA
Daphne
06.2010 - 11.2012
  • Supervised and cared for children ranging in age from infants to pre-teens
  • Created a safe and nurturing environment for children, ensuring their well-being at all times
  • Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
  • Engaged children in educational play through games, crafts, and storytelling
  • Prepared nutritious meals and snacks according to dietary restrictions or preferences

Education

Nursing - Some College

Coastal Alabama Community College, Fairhope, AL
09.2020

Skills

  • Cash register and POS management
  • Food handling and culinary skills
  • POS system operation
  • Mixology techniques
  • Menu development
  • Cash handling
  • Staff training
  • Quality assurance
  • Patient care and hospital experience
  • Time management and organization
  • Customer service and relations
  • Microsoft Office proficiency
  • Xactimate utilization
  • Staff scheduling
  • Bar management
  • Supply ordering
  • Health codes compliance

Certification

  • State Farm, Present
  • Rope and Harness, Present
  • Rope and harness certification through pilot, Present
  • ServSafe, Present
  • CPR Certification, Present
  • BLS Certification, Present
  • Driver's License, Present
  • Insurance Adjuster, 06/01/21 to 06/30/25
  • State of Alabama insurance adjuster license for Property and Casualty lines including WC and crop, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • Team Captain in APA pool league
  • Piano Player
  • Enthusiastic Karaoke Player
  • Renaissance Faire Groupy
  • World Traveler

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Timeline

Property Field Adjuster - Quality Assurance Adjusting Services QA Claims
10.2024 - 11.2024
Bar Manager/Bartender - 3rd Base Sports Bar
01.2024 - Current
Bartender - Scuttlebutt Pub
08.2023 - 01.2024
Bar Manager - The Gathering Place
01.2022 - 08.2023
Independent Adjuster - CNC
01.2022 - 07.2022
Independent Adjuster - EBERL Claims Service
09.2021 - 01.2022
Nursing Technician - South Baldwin Regional Medical Center
03.2019 - 05.2021
Housekeeper - Self Employed
06.2014 - 03.2019
Hostess/Server - Rosie's Bar & Grill
11.2012 - 11.2014
Prep Cook - Olive Garden
10.2011 - 10.2013
Childcare Provider - YMCA
06.2010 - 11.2012
Coastal Alabama Community College - Nursing, Some College

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