Alaxandria Voisin
El Paso,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Upbeat and committed to providing best customer experience
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Caregiver
BEO Personal Care
09.2022 - 03.2023
- Transfer assistance, Bathing, Personal care tasks, Meal prep and assistance eating, Companionship, Assistance with toileting/peri-care, Nursing aide certified, Monitored daily health, Took blood pressure readings, Prepared nutritious meals for clients, Provided compassionate daily care, Assisted clients with everyday tasks, such as cleaning, meal preparation, exercising and shopping, Monitored client medication plans
Hourly Shift Manager
Boston Market
11.2021 - 09.2022
- Safe and drawer count, Handling customer conflicts, Manage catering, Prepare and cook sides and other foods, Cook and make sure meats are up to standards, Clean bathrooms, Clean lobby, Make sure foods are unexpired and up to safety standards, Keep items and foods stocked, Handle and manage employees and conflicts
McDonalds Crew Member
McDonald's
11.2020 - 04.2021
- Prep food (Drop fried foods, make burgers etc), clean (Mop/sweep) kitchen and back counter, Clean lobby regularly, take orders, handle cash and card transactions, run orders, make coffee, frappes, smoothies, shakes and ice creams.
Store Associate
Walgreens
06.2020 - 09.2020
- Straightened merchandise displays on sales floor, Responded to customer inquiries about Location and presence of products, Operated point-of-sales (POS) system
Crew Member
Wendy's Incorporated
05.2019 - 08.2019
- Drive thru and front orders, clean tables, sweep/clean lobby, clean counters, stock, bag/help prep food, Help stock fridge on slow days, Provide good customer service to customers
Cashier/Waitress
saigon grill
08.2018 - 12.2018
- Clean the restaurant in the morning (Mop and sweep), set tables, hosting, waitressing (Taking orders and taking it back to the cook, talking to customers), food prep, memorization of menu and how to prep dishes, carrying hot dishes out to customers, memorizing table numbers and positions, bussing tables and cleaning/resetting them, doing dishes
Education
High school diploma or GED -
William Mitchell High School
Colorado Springs, CO05.2021
Skills
- Organizational Skills
- Multitasking
- Cleaning
- Cashier
- Customer Service
- Host/Hostess
- POS
- Kitchen Experience
- Cash Handling
- Restaurant Experience
- Retail Sales
- Food Preparation
- Food Production
- Serving
- Merchandising
- Management (Less than 1 year)
- Restaurant Management
- Cooking
- Guest services
- Vital signs
- Patient care
- Alzheimer's care
- Dementia care
- ADLs
- Home care
- HIPAA Compliance
- Patient Companionship
- Incident Reporting
- Safety Compliance
- Schedule Oversight
- Supply Ordering
- Equipment Troubleshooting
- Training and Mentoring
Languages
French - Intermediate
Timeline
Server
Buffalo Wild Wings
05.2023 - Current
Caregiver
BEO Personal Care
09.2022 - 03.2023
Hourly Shift Manager
Boston Market
11.2021 - 09.2022
McDonalds Crew Member
McDonald's
11.2020 - 04.2021
Store Associate
Walgreens
06.2020 - 09.2020
Crew Member
Wendy's Incorporated
05.2019 - 08.2019
Cashier/Waitress
saigon grill
08.2018 - 12.2018
High school diploma or GED -
William Mitchell High School