Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaya Shaarawy

Staten Island

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Server

Annadale Terrace
08.2016 - Current
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Small Business Owner - Social Media Management

Self-employeed
09.2024 - 06.2025
  • Devised content strategy to effectively engage target audiences.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Produced original, creative content for promotional advertisements and marketing materials.

Sales Associate

AKIRA Bijora
11.2023 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Science - Marketing

College of Staten Island
Staten Island, NY
05-2024

Skills

  • Multitasking and organization
  • Conflict resolution
  • Teamwork
  • Calm demeanor
  • Planning and execution
  • Business development
  • Opportunity identification

Timeline

Small Business Owner - Social Media Management

Self-employeed
09.2024 - 06.2025

Sales Associate

AKIRA Bijora
11.2023 - 07.2024

Server

Annadale Terrace
08.2016 - Current

Bachelor of Science - Marketing

College of Staten Island

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