Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alayah Sumler

West Hartford

Summary

Friendly and outgoing with a passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to a positive dining experience by providing attentive and courteous service.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

Tandem Bagel
01.2024 - Current
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.

Child and Youth Program Assistant

South End Community Center
04.2024 - 08.2024
  • Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
  • Ensured adherence to health guidelines through proper food handling procedures during snack times or meal preparation activities.
  • Contributed ideas for continuous program improvements during staff meetings or professional development opportunities regularly attended.
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.

Intern

Butterfly Beauty Bar
04.2023 - 01.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Contributed to the salon's success by consistently meeting and exceeding sales targets for lash services and products.
  • Documented guest preferences, services and feedback to create seamless experience for return visits.
  • Established solid relationships with vendors, ensuring timely product deliveries and inventory management for seamless operations.

Education

Bachelor of Science - Radiography (Pre-Med)

University of Hartford
West Hartford, CT
05-2029

High School Diploma -

Penn Foster Career School
Scranton, PA
10-2024

Skills

  • Cleanliness
  • Order taking
  • Handling complaints
  • Cash handling
  • Memory retention
  • Allergy awareness

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Child and Youth Program Assistant

South End Community Center
04.2024 - 08.2024

Waitress Trainee

Tandem Bagel
01.2024 - Current

Intern

Butterfly Beauty Bar
04.2023 - 01.2024

Bachelor of Science - Radiography (Pre-Med)

University of Hartford

High School Diploma -

Penn Foster Career School

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