
Compassionate Direct Support Professional with hands-on experience supporting individuals with daily living needs, behavioral challenges, and health monitoring. Skilled in documentation, crisis intervention, and fostering safe, structured environments. Known for building strong relationships with residents, families, and care teams while promoting independence and quality of life. Certified in EHR, and patient care support with a strong foundation in healthcare operations.
• Provided daily living support to residents, including hygiene, mobility, and behavioral assistance, improving overall comfort and routine stability
• Monitored health conditions and documented progress accurately in EHR systems, ensuring compliance with care plans and regulations
• De-escalated crisis situations using proven intervention techniques, maintaining a safe environment for residents and staff
• Built strong relationships with residents and families through consistent communication and compassionate care
• Collaborated with team members to maintain structured routines and improve quality of care delivery
Crisis Intervention & Behavioral Support
Medical Documentation & EHR/EMR Systems
HIPAA Compliance & Medical Records Management
Communication & Team Collaboration
Conflict Resolution & De-escalation
Charting & Progress Tracking
Billing & Coding (Certified)
Medical Administration
Phlebotomy & EKG Basics