Alayna Christensen
Austin
Summary
Motivated and detail-oriented Communications student seeking to gain relevant experience in public service and administrative support. Skilled in organization, scheduling, and customer service, with a strong ability to communicate effectively in both written and verbal formats. Experienced in managing office tasks, coordinating events, and supporting team operations in fast-paced environments. Passionate about contributing to workforce development initiatives and advancing Texas' economic growth through collaboration and innovation.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Juiceland
10.2024 - Current
- Assist with planning to help create business strategies, budgets, and long-term goals.
- Assist with hiring and training by participating in onboarding, mentoring, and coaching new hires.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Create and manage schedules by ensuring appropriate staffing levels to meet business demands.
Manager on Duty
Juiceland
08.2022 - 10.2024
- Supported policy implementation by accurately explaining procedures to team members and clients, contributing to a cohesive understanding of organizational guidelines.
- Monitor and ensure the smooth operation of the business during the assigned shift.
- Serve as the main point of contact for customer inquiries, complaints, or special requests.
- Ensure a high standard of customer service is delivered by staff members.
Education
Communications Studies
Texas State University
San Marcos, TX05-2026
Skills
- Leadership experience
- Strong interpersonal skills
- Customer service and client relations
- Ability to work independently under moderate supervision
- Exceptional organizational skills
- Knowledge of Texas state government processes (or willingness to learn)
- Time management and multitasking
- Proficiency in office tools (Microsoft Office Suite: Word, Excel, PowerPoint)
- Data entry and record-keeping
Timeline
Assistant Manager
Juiceland
10.2024 - Current
Manager on Duty
Juiceland
08.2022 - 10.2024
Communications Studies
Texas State University