Alayna Deutsch
Kansas City,MO
Summary
Results-driven professional with a dynamic background in sales and marketing. Proven ability to balance time management, excel in customer engagement, persuasive communication, and close high-volume deals. Skilled at building strong client relationships, resolving issues in real-time, and driving consistent performance growth. Adaptable, goal-oriented, and energized by fast-paced, people-facing environments.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Account Manager
Arrowhead Executives
02.2025 - 06.2025
- Build rapport and trust in face-to-face and business-to-business settings
- Achieved desired outcomes by employing persuasive verbal communication
- Adapted swiftly to changes or objections during negotiations to finalize transactions
- Showcased brand image with dedication
- Cultivated strong connections swiftly
- Navigated high-stress situations with effective problem-solving
- Earned Rising Star accolade for outstanding performance
- Secured victories in various Fun Friday competitions.
- Secured spot in Winner Circle meeting, featuring exclusive management discussions.
Billing Specialist
Favorite Healthcare Staffing
08.2023 - 09.2024
- Ensured timely tracking of payments through effective management of billing systems.
- Operate within Vender Management (VMS) and Managed Service Provider System (MSP) clients.
- Skilled in Staffing Agency VMS and MSP
- Cultivated positive interactions across all management levels and staff.
- Safeguard revenues by collecting payments and providing status updates.
- Identify and resolve billing tasks using in-depth analytical skills and attention to detail.
Payroll Specialist
Favorite Healthcare Staffing
01.2021 - 08.2023
- Resolved payroll discrepancies, ensuring timely payments for a large healthcare workforce.
- Contributed to efficient payroll operations by maintaining precise records.
- Streamlined payment collection systems, achieving significant cash flow improvements.
- Monitored timekeeping and attendance, ensuring compliance and accurate payroll calculations.
Mortgage Loan Processor
KS State Bank
03.2020 - 09.2021
- Guaranteed thorough file preparation prior to Underwriting hand-off.
- Handled intricate loan applications for new borrowers with difficult credit backgrounds.
- Gathered client information on assets, salaries, debts, and employment for precise loan applications.
- Examined records to pinpoint and amend missing or inaccurate details.
Event Ambassador
Topgolf
09.2015 - 06.2019
- Achieved high levels of client satisfaction by managing large-scale events.
- Facilitated cross-departmental teamwork, ensuring smooth execution of complex events.
Education
Associate of Arts Degree -
08.2016
Credit Hours completed.
Skills
- Excel
- Persuasive Communication
- Organization
- Problem Solving
- Time Management
- Billing Processes
- Payroll
- Client Relations
- Attention to Detail
- Emotional Intelligence
- Objection Handling
- Positive Attitude
Certification
- Foundations: Sales Training Certification Course, Aug 2019
- Sandler Sales Training
Accomplishments
- Consistently broke records and won competitions
Timeline
Account Manager - Arrowhead Executives
02.2025 - 06.2025
Billing Specialist - Favorite Healthcare Staffing
08.2023 - 09.2024
Payroll Specialist - Favorite Healthcare Staffing
01.2021 - 08.2023
Mortgage Loan Processor - KS State Bank
03.2020 - 09.2021
Event Ambassador - Topgolf
09.2015 - 06.2019
Johnson County Community College - Associate of Arts Degree,
Personal Information
Personal Information
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