Summary
Overview
Work History
Education
Skills
Timeline
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Alayna Elemen

Vancouver

Summary

Energetic Leasing Professional with a proven track record at Greystar, excelling in customer service and converting prospects into residents. Skilled in clear communication and building rapport, I successfully organized community events and achieved high tenant retention through providing exceptional service and efficient problem solving.

Overview

5
5
years of professional experience

Work History

Leasing Professional

Greystar Property Management
10.2024 - Current
  • Provide personalized tours of properties, making sure to highlight unit features and amenities tailored to each prospect's needs.
  • Invite prospects to fill out application upon completion of a tour.
  • Help manage social medias to attract new prospects.
  • Coordinate move-ins and move-outs efficiently.
  • Keep record of all documents/notices between management and tenants.
  • Organize community events to foster a positive living environment for all residents.
  • Distribute and follow up on tenant renewal notices.

Process Server

ABC Legal
08.2020 - 06.2024
  • Received time sensitive documents to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Provided proof of service.
  • Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
  • Achieved high success rate in locating hard-to-find individuals through diligent efforts of communication and persistent service attempts.
  • Created invoices for law firms/companies for completed jobs.


Receptionist

The Albarado Law Firm
03.2020 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Filed both physical and electronic document.

Education

Associate of Business Administration -

North Central Texas College
Gainesville, TX
12-2026

High School Diploma -

Denton High School
Denton, TX
05-2022

Skills

  • Telephone and email etiquette
  • Event planning
  • Customer service
  • Clear communication
  • Building rapport
  • Goal-oriented mindset

Timeline

Leasing Professional

Greystar Property Management
10.2024 - Current

Process Server

ABC Legal
08.2020 - 06.2024

Receptionist

The Albarado Law Firm
03.2020 - 03.2023

Associate of Business Administration -

North Central Texas College

High School Diploma -

Denton High School