Alayna Goff
Washington,WV
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking and customer service skills at Country Kitchen, ensuring peak efficiency and guest satisfaction. My experience at Parkersburg South High School honed my organization and team collaboration abilities, driving productivity and maintaining high service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Country Kitchen
07.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Career and Work Skills Training Student
Parkersburg South High School
08.2022 - 05.2023
- Worked in team environment to maintain high levels of productivity.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
Education
Associate of Applied Science - Nursing
Washington State Community College
Marietta, OH05.2026
No Degree - Nursing
West Virginia University
Morgantown, WVHigh School Diploma -
Parkersburg South High School
Parkersburg, WV06.2023
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Cleanliness
- Hospitality service expertise
- Handling Complaints
- Service prioritization
- Complex Problem-Solving
- Accurate money handling
- Keyboarding skills
- File Management
Certification
- NOCTI Workforce Credential
Timeline
Career and Work Skills Training Student
Parkersburg South High School
08.2022 - 05.2023
Waitress
Country Kitchen
07.2021 - Current
Associate of Applied Science - Nursing
Washington State Community College
No Degree - Nursing
West Virginia University
High School Diploma -
Parkersburg South High School
Similar Profiles
Aaliyah NajeraAaliyah Najera
Server/Restaurant Hostess at Country KitchenServer/Restaurant Hostess at Country Kitchen
Fatima CortesFatima Cortes
Waitress/ Cashier at Country KitchenWaitress/ Cashier at Country Kitchen
Teresa BunchTeresa Bunch
Server at Country KitchenServer at Country Kitchen