Alayna Hamaguchi-madali
Honolulu,HI
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in a food service setting. Constantly finding new ways to exceed customers' expectations with personalized service. Food and beverage professional experienced in multitasking and handling stress. Brings service skills, knowledge of health codes, and background in customer relations. Looking to put my knowledge and abilities to good use in a fast-paced position focused on promoting customer loyalty.
Overview
2
2
years of professional experience
Work History
Hostess
Assagios
Honolulu, HI
03.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier/Food Preparation Worker
Paina Cafe
Honolulu, HI
09.2019 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Nursing
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI05.2025
Skills
- Menu Memorization
- Coordinating Orders
- Guest Experience Management
- Inventory Stocking
- Hospitality and Professionalism
- Cooperative Attitude
Timeline
Hostess
Assagios
03.2022 - Current
Cashier/Food Preparation Worker
Paina Cafe
09.2019 - 05.2021
Bachelor of Science - Nursing
Kapiolani Community College/University of HI Community Colleges
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