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Dynamic and results-driven healthcare customer service and technology professional with extensive experience in account management, sales, and patient satisfaction within call center and hospital environments. Proven expertise in fostering strong, collaborative relationships with patients, clients, and interdisciplinary teams to enhance service delivery and drive positive outcomes. Dedicated customer service specialist committed to exceeding expectations and ensuring a seamless experience for all stakeholders. Authorized to work in the United States.

Authorized to work in the US for any employer Dedicated and empathetic Certified Medical Assistant offering experience in direct patient care and medical office or clinical management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I am currently looking for full-time employment and thought this would be a good fit. I hope to acquire a position so I can grow and learn from the company. I feel working here will help me gain experience as well as knowledge that will help me better myself. Not only am I determined but I am also experienced in sales and medical field if assistance is needed.

Recent Medical Assistant graduate with hands-on clinical training and strong organizational, customer service, and leadership skills from 5 years of managerial experience. Multilingual in Dari, Farsi, and Pashto. Motivated to support patients and medical teams with high-quality care, compassionate service, and efficient administrative support.

Alayna Hamaguchi-Madali

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Medical Assistant Externship

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Bachelor of Science in Nursing - Nursing

Diploma - Medical Assistant Program

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Medical Assistant Externship

Activities / Nurse Aid

Shift Supervisor

Bachelor of Science in Nursing - Nursing

Diploma - Medical Assistant Program

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